About the Presentation
UAT, one of the most stressful stages of quality assurance – How to become well-trained for this critical phase of the projects?
Session Speech
User Acceptance Testing (UAT) nowadays plays an important role in the life of software engineering projects. Whether it is in-house or external, it is critical to have a successful acceptance of the team delivery.
During this presentation, Zoltan will leverage his extensive project experience to provide practical examples and insights. He will discuss common pitfalls and offer strategies to optimize the User Acceptance Testing (UAT) phase, thereby mitigating potential risks. Furthermore, he will highlight areas that may not receive sufficient action, emphasizing their potential negative impact on the final outcome of the testing activity.
A successful UAT also depends on well-established QA activities performed in the earlier stages of the delivery, the following areas will be highlighted in the presentation:
- The importance of a well-organized and streamlined delivery methodology for the entire project, eliminating loosely treated best practices,
- Rigorous Issue Management Framework and its importance before UAT (the most common KPIs will be represented),
- Identification of the problematic areas with Root Cause Analysis procedure to reduce thehigh number of reported issues in the different phases – the distribution trends help you toidentify gaps in your testing and can also highlight the lack of data tracking (various categorization & segregation techniques will be shared),
- Setting traceability between requirements / test cases / results / issues with certain tools and procedures and the importance of the well-defined test case management.
Common pitfalls that will be highlighted during the session:
- Inadequate client involvement that typically can happen in the last phase of the delivery,
- Lack of expectation management with client stakeholders (goals, scope, users, reporting, change control management, issue management, corresponding release procedure),
- Narrow field of vision with a primary focus on the functional requirements leaving behind other key aspects such as security, performance capabilities, etc.,
- Lack of UAT governance leading to chaos and frustration on the client side highly impacting the overall satisfaction and engagement.
Overall, the focus would be on how you can be the best prepared for such phases of your projects – you will have information about the areas you might need to focus on along with different approaches including the organisation / governance / stakeholder management part of the UAT
phase.