After more than 30 years in IT, as a quality and testing practitioner Isabel is now a part-time post-graduate student at the University of Malta. Her research focuses on human factors in testing and test tools, and arises from real-life experiences as a test manager, quality manager, and test consultant. Isabel is an author, a speaker at many software conferences, chaired EuroSTAR (2019) and HUSTEF (2018), is a Fellow of the BCS, and received the 2017 EuroSTAR Testing Excellence Award.