AI is human-made—and thus fallible. In this talk, Ard shares real-world AI failures caused by lack of testing and risk analysis, from misidentifying customers to biased algorithms causing real harm. He explores lessons learned, key AI risks, and practical testing approaches. The message is clear: testers must evolve, stay curious, and make testing a core part of any AI implementation.

You know quality, testing, and risk need improvement—but where do you start, and how do you create real change? In this hands-on workshop, you’ll take on real-world challenges through a team-based game. You’ll prioritize quality improvements, tackle testing and testability issues, manage risk, and lead change under pressure. Learn to influence stakeholders, use risk appetite frameworks, and apply strategies that strengthen both product quality and organizational resilience.

Ard is a software tester from the Netherlands and he works at OrangeCrest. He calls himself a Qualisopher which stands for someone “who loves truth and wisdom and at the same time is decisive to improve man and his environment” . This means he is interested in the world around us, to see what he can learn and he can apply in software testing. His dream is to participate, as a good qualisopher, in all kind of projects such as sports, culture or software testing.